AI Agents Are Set To Transform Higher Education—Here’s How [ Forbes ]

The flava:

McKinsey’s Seizing the Agentic AI Advantage report notes that while 78% of companies have deployed generative AI tools, only a small fraction report meaningful impact. Most companies start with tools like Microsoft Copilot, ChatGPT, or Google Gemini. These are typically horizontal copilots—general-purpose tools for writing, summarizing, or brainstorming across many roles.

The issue is that many organizations stop there, using GenAI tools as assistants for individual productivity (such as helping an employee write emails or draft a document). These use cases often don’t change how work is structured, so the impact remains limited.

McKinsey contrasts this with agentic AI systems that are embedded into workflows. These systems take action, make decisions within guardrails, and solve problems in a domain-specific, goal-oriented way (like admissions, student advising, or academic research support). These vertical agents, when built with clear integration into business processes, are what lead to meaningful impact. . . . 

The article:

https://www.forbes.com/sites/avivalegatt/2025/06/16/ai-agents-are-set-to-transform-higher-education-heres-how/